Enough has been written about the Townsville based Storm Financial to fill a book. Probably, by the time this is all over, someone will have written one. With finger pointing going on everywhere, it is all but impossible for the average person to find out what went wrong. If you are expecting the current Ripoll Inquiry to do that then you are going to be disappointed. The Terms of Reference all but guarantee that this will end up being another exercise in finding a scapegoat. That’s a shame because it will be another opportunity missed in a long list of government inquiries more interested in political outcomes than preventing reoccurrences.
So what did go wrong? Whose fault is it?
Was it all Storm Financial’s fault? Certainly they must bear a huge part of the blame. Their ‘one size fits all’ model clearly wasn’t appropriate for everyone. They defend their model saying they only had one type of client, those who subscribed to their philosophy and investment strategy. That only holds good however if the client fully understands the model, and the associated risks. It is clear that many didn’t.
What about the advisers? By all accounts the advisers were mostly all well experienced, each with many years in the industry. The adviser role is to understand the clients, their tolerance to risk and level of understanding and to provide advice that matches the clients expected outcomes. It appears that in many cases they failed to do so. Why? Were they blinded by the huge amounts of money they were making? Were they just too greedy? Perhaps some were, who is to know. It is clear that they did not keep their clients informed of the state of their loans and in some cases, it is alleged that information on the state of people’s investments may have even been concealed from clients until it was too late. The advisers also engaged in the practice of double gearing, that is borrowing against the home and then using the borrowed funds as security to borrow additional funds from a margin lender. This is a no no as it means that the client has no equity in the deal. Ultimately it was the advisers who were at the coal face talking to clients, it was the adviser who owed the duty of care, it was the adviser who gave the advice and so they must take a large part of the blame.
Is the commission system the main culprit? Were the excessive commissions the main problem? Would banning commissions stop a reoccurrence? The Ripoll Inquiry will certainly make this finding, but that claim simply does not stack up. The investors all knew what they paid and it is silly to argue that if it had been paid as a fee rather than a commission, the outcome would have been any different. It was the advice (and in some cases probably the lack there of) which was inadequate, not the amount paid for it or how it was paid, excessive though it may have been.
So it is the client’s fault? In some cases, probably yes at least in part. Many were sophisticated investors and business people who understood the risks and were prepared to take them. They couldn’t foresee a downturn of the magnitude that we have just endured anymore than anyone else and have suffered the consequences. Many investors however (probably the majority) were not sufficiently skilled, educated or financially aware enough to understand the risks and trusted the Storm advisers who provided their clients with a level of comfort that depended on the good times never ending. Of course the good times never last anymore than the bad times do.
What about the banks, surely they knew what was going on? The CBA who it seems was the biggest lender, either directly or via its subsidiary Colonial Geared Investments, has already admitted some culpability and the other banks are under pressure to do likewise. It is alleged that its systems for monitoring fund values (the security for the loans) was not up to scratch and they failed to ensure borrowers were adequately informed. They were also aware that many borrowers were double geared. Certainly it is arguable that they should not have pulled the plug, winding up the funds and calling in the loans, but looked to protect the clients by managing their way through the downturn. After all it (presumably) was a market related problem and as time has shown, there has been a marked recovery since then. Nevertheless it must also be remembered that most of the money invested went into Storm’s own funds which were invested with Colonial First State, also owned by the Commonwealth Bank. So CBA was lending through one door and getting paid interest and the money was coming back in via another where they were making management fees. With a conflict of interest like this, no wonder the scrutiny of loans was less than ideal.
Should ASIC have done something? Most probably. ASIC certainly knew about the model. But to be fair on them it did unravel very quickly and no doubt caught them by surprise. But frankly anyone who looks to ASIC to save them money is going to be sorely disappointed. Never in its history has ASIC every saved anyone a dollar. It is always too late by the time they step in, the damage having always been done by then.
Can a Storm Financial happen again? Will the inquiries going on now into the financial services industry in general and Storm in particular come up with a solution? Of course it can happen again and it will happen again. The current crop of inquiries will name scapegoats, tell us what we already know and recommend new regulations which will not go one jot toward stopping reoccurrences but will sound good politically. They won’t help because you can’t regulate against stupidity. There are always people out there that want to believe the lies they are told as there are people who will tell them what they want to hear. There will always be high risk schemes that naive people will go into unaware they could lose everything. A million inquiries won’t stop that.
POSTED: 07-Sep-2009
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